Procedure 2.08.01 - Americans with Disabilities Act Procedure

The administration has prepared and distributed policy statements and procedures to comply with the letter and spirit of the ADA and has taken action to implement the requirements of the Act. Policy statements have been issued and procedures implemented covering the following areas:

  1. Appointment of an ADA coordinator with sufficient power, authority, and staffing to oversee compliance with the ADA.
  2. Preparation of a self-evaluation of all programs and services of the college involving appropriate institutional employees and persons with disabilities.
  3. Development of an implementation plan for ADA compliance based upon recommendations from the self-evaluation.
  4. Preparation of a budget for provision of reasonable accommodation or auxiliary aids and services and development of priorities in the use of institutional resources for ADA compliance
  5. Other steps deemed necessary by the administration to comply with the ADA, unless these pose an undue burden on the institution’s resources or result in fundamental alterations of programs or services The college recognizes that compliance with the ADA requires raising the awareness of all employees of the institution, providing resources needed for responding to requests for accommodation, and establishing procedures for investigating and responding to complaints.

Grievance Procedures

The college has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by the U.S. Department of Justice regulations implementing Title II of the Americans with Disabilities Act (ADA). Title II states in part that “no otherwise qualified disabled individual will, solely by reason of such disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination” in programs or activities sponsored by a public entity. Complaints should be addressed to the Director of Human Resources, Southeastern Community College, P.O. Box 151, Whiteville, NC 28472, the individual designated to coordinate ADA compliance efforts.

  1. A complaint should be filed in writing or verbally, should contain the name and address of the person filing it, and should briefly describe the alleged violation of the regulations.
  2. A complaint should be filed within ten working days after the complainant becomes aware of the alleged violation.
  3. An investigation, as may be appropriate, follows a filing of complaint. The ADA coordinator refers the complaint to an appropriate supervisor from the area in which the alleged violation occurred. The supervisor conducts an informal but thorough investigation, affording all interested persons an opportunity to submit evidence relevant to the complaint.
  4. A written determination as to the validity of the complaint and a description of the resolution, if any, are issued by the supervisor to the ADA Coordinator and a copy forwarded to the complainant no later than five working days after receipt of the complaint.
  5. The ADA coordinator maintains the files and records of the college relating to the complaints filed.
  6. Complainants who are dissatisfied with the resolution of their complaints may appeal the decisions directly to the ADA coordinator within five working days of their receipt of the decision.
  7. The right of a person to a prompt and equitable resolution of a complaint filed hereunder is not impaired by the person’s pursuit of other remedies such as the filing of an ADA complaint with the responsible federal department or agency. Use of this grievance procedure is not a prerequisite to the pursuit of other remedies. 8. These rules are construed to protect the substantive rights of interested persons to meet appropriate due process standards and to assure that the college complies with the ADA in implementing regulations.

Adopted: July 20, 2010


Reviewed: May 4, 2020